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Privacy Policy

1. Introduction

Deckgrow LLC (“we,” “us,” or “our”) provides Amazon account management services and is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect information from our website, https://deckgrow.com (the “Site”), related services, marketing, and communications (collectively, the “Services”). Please review this policy carefully, as it guides your interactions with our Site and Services.

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Table of Contents

  1. Information We Collect from Our Clients

  2. How We Use Client Information

  3. Sharing Information with Third Parties

  4. Cookies and Tracking Technology

  5. How We Protect Your Information

  6. Your Choices and Rights

  7. Data Retention

  8. Information from Minors

  9. Client Privacy Rights by Region

  10. Links to Other Websites

  11. Updates to Our Privacy Policy

  12. Contact Information

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1. Information We Collect from Our Clients

We collect information to provide Services and communicate effectively with you. This includes:

  • Personal Information: Such as your name, email address, company name, and contact details when you create an account, communicate with us, or request services.

  • Payment Information: Handled directly by our payment provider, Stripe, including your credit card and billing information, which we do not store directly.

  • User Content: Any documents, messages, images, or other information provided to us for managing your Amazon account.

  • Technical Data: Automatically collected information, such as IP address, browser type, and access times, which helps maintain and secure our Site and Services.

 

2. How We Use Client Information

Deckgrow LLC processes your information for various legitimate purposes, including to:

  • Deliver Services: Set up and manage your Amazon account and provide support.

  • Billing and Payments: Process payments securely through Stripe.

  • Improve Services: Analyze usage trends to enhance the Site’s functionality and security.

  • Legal Compliance: Comply with applicable laws, fulfill requests from law enforcement, and ensure contractual obligations.

  • Customer Support: Communicate with you and address inquiries.

 

3. Sharing Information with Third Parties

We may share your information in the following situations:

  • Service Providers: To third parties such as Stripe, for secure payment processing, hosting, and analytics.

  • Legal Compliance: To fulfill legal obligations or in response to lawful requests.

  • Business Transfers: If we undergo a business merger, acquisition, or sale, your data may be part of the transaction.

 

4. Cookies and Tracking Technology

Our Site uses cookies to improve user experience, track usage, and customize our Services. You may disable cookies in your browser settings, though some features may not work properly without them.

 

5. How We Protect Your Information

We implement technical and organizational measures, such as encryption and secure hosting, to protect your personal information. While we strive for security, no online service is 100% secure.

 

6. Your Choices and Rights

Depending on your location, you have rights to access, update, or delete your personal information:

  • Access and Corrections: Request a copy of your information or make changes.

  • Deletion: Request data deletion under specific conditions.

  • Opt-Out: Manage marketing preferences or unsubscribe from communications.

Contact us at [insert contact email] for assistance in exercising these rights.

 

7. Data Retention

We retain your information for as long as needed to fulfill the purposes outlined, comply with legal obligations, or resolve disputes. After this, we securely delete or anonymize your data.

 

8. Information from Minors

Deckgrow LLC’s Services are not directed at children under 18, and we do not knowingly collect data from minors. If we become aware of such data, it will be promptly deleted.

 

9. Client Privacy Rights by Region

If you are located in California, Virginia, or the European Economic Area (EEA), you may have additional rights to:

  • Access and Portability: Request your data in a portable format.

  • Correction and Deletion: Update or delete your information.

  • Objections: Object to certain data uses or request restrictions.

 

10. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

 

11. Updates to Our Privacy Policy

We may update this policy periodically. Changes are posted on this page, with the effective date noted.

 

12. Contact Information

For questions, please contact:

Deckgrow LLC

5900 Balcones Drive #21105
Austin, TX, 78731, USA

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